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At Country Suburban Heating & Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
216 Reviews

Debbie DiSalvo
01/03/2025
Thanks Harry for procuring my outside unit for my mini split! And thanks to the two technicians who promptly installed it on this blustery day with 2 ft of snow on the ground! You guys are amazing!
Thomas Tyrrell
12/22/2024
Harry and company were amazing , they beat the best estimate by a thousand dollars, had my new furnace installed by the next morning . Tech's were very professional and cleaned the work areas. I would recommend this company to anyone.Thanks again Harry and crew.
Gordon Black
12/18/2024
Shout out to Jason, thanks!
Sabahudin Husic
12/17/2024
Suzie Leveille
12/16/2024
Located in Hoffmeister
We had a generator installed. I am very pleased that they were so accommodating and got our installation in such a quick time frame. Friendly and professional installers who took the time to explain our new generator to us. Thank you!
Service: New System Installation
JC
12/09/2024
Located in New Hartford
Jeff did a great job. Great install of my Honeywell thermostat. Quite higher price than expected.
Danielle M Pizzo
12/05/2024
Located in Utica
They where very Courteous and Quick to make sure we got our new furnace. You couldn't ask for friendlier people. They made sure everything was working good when they left. They even made sure everything was nice and cleaned up when they left. Thank you so much
Rick Green
10/31/2024
Jeff was outstanding. Suburban confirmed appointment, arrived on time, very through, exhaust, adjusted propane psi, condensate system, ignigter, cleaned detector...very excellent job
Virginia Recchio
10/08/2024
Located in Rome
Very pleased. Installers efficient neat and did a great job. Harry followed up with us. Highly recommend.
Desarae Moran
07/24/2024
Craig was awesome and very helpful!!! Definitely recommend them!!
Rebecca Dodge
06/14/2024
Jeff G and Jason did a great job! Very professional and knowledgeable. From start to finish, the team was very helpful! Highly recommend!!!
Nancy Aubrey
05/31/2024
Located in West Winfield
Craig is awesome. Very knowledgeable on the job he's doing
Elena Badger
05/29/2024
Wonderful experience. Beautiful product. There definitely the people 2 call. Very fast from when I put the order in 2.
Sandy Roberts
05/29/2024
The installation was quick and easy and Craig was very helpful, courteous and kind.
Craig Vaughn
05/29/2024
Very professional place.
Lou Serrano
05/24/2024
I don’t usually leave reviews, but this company deserves a great one. My AC system went down Thursday before Memorial Day weekend. The company sent a rep named Kyle out that day to look at it. My condenser unit was 25+ years old, and I had planned on replacing it, just not this soon. I got a fair quote for a new 3 ton condenser, coil, lines, the whole works. Zack and Jason showed up the next day, on time and had the system completely replaced and running by the end of the day. Very courteous, very professional installers. I plan to call Country Suburban back to maintain the heating system as well.
Kevin Allard
05/23/2024
Located in Rome
Thanks Nick for getting things for my system straightened out.Awesome job.
Jeff Nisiewicz
05/21/2024
Located in Rome
Same-day service! Service man was a very nice guy and very knowledgeable!! Thank you!!
Domenico Morbidini
05/21/2024
I had an excellent experience with Damien from County Suburban. He was extremely professional and thorough in his work. Damien quickly diagnosed the issue with my air conditioning unit and explained everything clearly. His expertise and efficiency were truly impressive. I highly recommend Country Suburban and Damien for any HVAC needs!
Heather Entwistle
05/13/2024
Damien and Mike arrived on time first thing this morning for a furnace and A/C tune up. They divided and conquered to create efficient use of their time. Super friendly service as well!!
Frederic Joyce
05/12/2024
Located in Utica
Country Suburban did a wonderful job installing air conditioning in our beautiful, old stone house. We have found that with climate change our previously OK upstairs bedrooms had become too warm too much of the year. It was time to consider AC. BUT we did not want a unit that would blemish the beauty of the old stone house. So unsightly plastic ducts on the exterior wall could not be part of the equation. Country Suburban understood our sensibilities and found a creative way to route the ducts inside the house, also without causing damage to the interior look. All in all a very well conceived and executed installation. Thank you Country Suburban!
Barbara Swisloski
05/09/2024
We had yearly ac check up done by Michael C..and Damien...both were friendly an courtes job was done well ..thank you
Mark Abrial
04/19/2024
country suburban did a nice job on service call. service manager kathy was very pleasant
Dick Blanchard
04/18/2024
Located in Utica
Great service, Kyle was very helpful , quick to action, excellent install
Wannabejke
04/18/2024
Nick from Country Suburban serviced my furnace and he was extremely professional and respectful. He fixed the problem quite easily and took the time to explain it to me. I was very impressed with him and will definately call Country Suburban again if I need anything repaired or serviced.
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